Traditional L&D approaches have often focused on the development of skills and expanding our knowledge to build our competencies as leaders. This is sometimes referred to as horizontal development and can be really useful, to a point.

Over the past year in particular, HR colleagues all over the world have found themselves balancing furlough, working from home and online working demands, which has required quick-thinking and sensitive handling in equal measure on their part.

When Monzo founder and CEO Tom Blomfield announced his departure from the challenger bank in January owing to struggles with his mental health during the pandemic, it sent a message to CEOs everywhere.